The Hidden Language of Shop Floor Leadership: How Reading Operator Behavior and the FACE Model Prevent Defects
Imagine this: In the morning shift, a defect report comes in. 47 pieces rejected. The line stops, production halts, 3 hours of rework follow, and the daily shipment is delayed. During the investigation, everything checked out. The machine was fine. The SOP was followed. The operator never left his station. Read more